Capture part of the screen
Press Windows + Shift + S, choose the rectangle option, then drag around the area you need. Paste the snip into a message or document with Ctrl + V. If you want to annotate it first, open the capture from the Snipping Tool notification. For a troubleshooting screenshot, include the error message and enough of the window to show what triggered it.

Save the entire screen to a file
Press Windows + Print Screen when you need a full-screen capture saved as a file. Check the Screenshots folder inside Pictures, which may be in OneDrive if your Pictures folder is backed up there. Print Screen on its own may open the snipping overlay or copy the screen, depending on your Windows settings. If you used that key by itself and find no file, try pasting into Paint.

Copy just the active window
Click the window you want and press Alt + Print Screen. Paste the result into Paint, a document, or a message. The Snipping Tool also offers a Window mode if you prefer to choose the target visually. Before sharing, review the image for account names, open tabs, or notifications you want to crop out.

When the shortcut does nothing
Open Start, search for Snipping Tool, and select New. This works without a dedicated Print Screen key. If you can capture an image but cannot find it later, check the app’s automatic save settings or use Save As and choose a folder you can find. For a follow-up capture, give the file a name that describes the issue, like printer-setup-error.png.


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